PGH Core vs. PGH Core+: A Simple Guide for Small Businesses

When small businesses look at service options, one of the most common questions is simple: what is the actual difference between the plans?

That is a fair question.

At first glance, PGH Core and PGH Core+ can sound like two completely separate products. In reality, they are much closer than that.

The easiest way to think about it is this: PGH Core is the foundation, and PGH Core+ is that same foundation with an added security layer on top.

Both plans use the same overall portal experience. Both are built around giving businesses a clearer view of their devices, reports, and account details in one place. The difference is that Core+ goes further by adding deeper security-focused features for businesses that want more than standard monitoring.

What PGH Core is designed to do

PGH Core is the standard monitored portal experience.

In plain English, it is built to help a business answer everyday questions like:

• What devices do we have?
• Are they online?
• Are they healthy?
• Are updates being missed?
• Can we see reports without digging through technical clutter?

That kind of visibility matters more than many businesses realize. A lot of small companies do not need a giant enterprise system. They just need a practical way to keep an eye on the technology they rely on every day.

That is where PGH Core fits in. It gives you the main dashboard, device visibility, standard reporting, onboarding tools, billing access, and the core tenant experience inside the portal.

What PGH Core+ adds

PGH Core+ is not a separate portal and it is not a completely different product.

Instead, it builds on top of the same Core foundation.

That means a Core+ customer still keeps the same dashboard, tenant overview, device visibility, onboarding flow, and standard reports. On top of that, Core+ adds the deeper security side of the platform.

That added layer includes features such as:

• security connector access
• security weekly reports
• scanner controls
• manual scan scheduling
• scan-related automation and status visibility

So while Core helps you stay aware of device health and standard reporting, Core+ is for businesses that also want a stronger security-focused view inside the same portal.

Same portal, different level of access

One of the biggest things to understand is that Core and Core+ are part of the same platform family.

You are not switching to a different app.
You are not learning a second dashboard.
You are not rebuilding your setup from scratch just to move up a tier.

Instead, the portal checks what your tenant is allowed to access. Core gives you the standard monitored experience. Core+ unlocks the extra security capabilities on top of that same base.

That makes the experience cleaner for customers because growth does not mean starting over. It simply means expanding what your portal can do.

Reporting in simple terms

If your business is on PGH Core, you have access to the standard operational reporting side of the platform.

If your business is on PGH Core+, you keep that same standard reporting and also gain access to the security-specific reporting tied to the Core+ feature set.

So the simple version looks like this:

• Core = standard device and operational visibility
• Core+ = standard visibility plus deeper security reporting and scan control

Which one is right for a small business?

For many businesses, PGH Core is the right place to start.

It covers the essentials and gives a clearer day-to-day picture of what is happening across your environment without burying you in noise.

For businesses that want that same foundation plus deeper security visibility, PGH Core+ adds the next layer. It is a better fit for organizations that want more than just operational awareness and would benefit from scan-related security features and security-focused reporting.

Can you upgrade later?

Yes.

The current setup supports moving from Core to Core+ right away, while moving from Core+ back to Core is handled as a scheduled downgrade at the end of the billing period.

That flexibility matters because not every business needs the same level of service on day one. Some want to start with the basics and add the security layer later.

The bottom line

The easiest way to explain it is this:

PGH Core gives you the main monitored portal experience.
PGH Core+ gives you that same experience plus deeper security tools and reporting.

They are designed to work together because they are part of the same shared platform, not two unrelated products.